Refund policy

Returns & Refunds

You have 60 days from receiving your order to request a return.

To be eligible for a return, the item must be unused, in its original condition, with tags attached, and in the original packaging. Proof of purchase or order confirmation is also required.

To start a return, please contact us at:

📧 officialpawkartz@gmail.com

If your return is approved, we will provide return instructions. Items sent back without contacting us first will not be accepted.

Once we receive and inspect your return, we will notify you whether your refund has been approved. If approved, the refund will be issued to your original payment method within 10 business days. Please note that your bank or payment provider may take additional time to process the refund.

If you have not received your refund after 15 business days from approval, please contact us at:

📧 officialpawkartz@gmail.com